Privacy Policy

At Le Mot Idéal, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you use our services for French language tuition, business French courses, exam preparation, conversational practice, immersion programs, cross-cultural communication training, and our online language learning platforms.

1. Information We Collect

We collect various types of information in connection with the services we provide:

• Information You Provide to Us: This includes personal data you provide when you register for courses, make inquiries, or communicate with us. This may include your name, email address, phone number, physical address, date of birth, payment information, and details about your language learning goals and proficiency levels.
• Information Collected Automatically: When you use our online platforms, we may automatically collect certain information about your device and usage, such as IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of access. This information is primarily for analytical purposes to improve our services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our online platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services, including processing your course registrations and facilitating your language learning.
• To personalize your learning experience and recommend suitable courses or materials.
• To communicate with you, including sending course updates, administrative messages, and information about our services.
• To process payments for courses and services.
• To improve and optimize our services, including our online learning platforms and course offerings.
• To comply with legal obligations and resolve any disputes.

3. Sharing Your Information

We do not sell your personal data. We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, and analytics. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.
• Consent: We may share your information with your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.

5. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

6. Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Le Mot Idéal
• 18 Rue de Liège, 3ème étage
• 75008 Paris, Île-de-France
• France